Alex
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Recent activity by Alex-
How can I change the main language of my Seanapps application?
The Seanapps app uses the primary language set on your mobile device. To have the app display in a different language, you need to change the language setting on your device. To do this, go to th...
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How do I delete my Seanapps account?
To delete your Seanapps account from the mobile app, follow these steps: 1- Open the Seanapps mobile app. 2- Go to the "Settings" tab. 3- Select "Delete Account" 4- Confirm the account d...
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How do I create an account on Seanapps?
To create an account on Seanapps, follow these steps: 1- Download the app to your phone. 2- Click on "Create an Account" 3- Enter your email address, choose a password, and click on "Create Accou...
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How do I change my e-mail address in my Seanapps account?
At the moment, the option to directly change the email address linked to your Seanapps account is not available in the app. However, you can follow the steps below to associate a new email address ...
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I can't connect to my Seanapps account
If you are having trouble accessing your Seanapps account, please try the following steps: 1- Make sure your app is updated by checking for updates in the Apple Store or Google Play Store, depend...
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How to edit my password ?
Before changing your password, make sure you are using the correct email address associated with your account. This is the email address you used when creating your account. If you want to change...
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What do the flashing lights on my box mean?
Default blinking period for both, Status and Track LEDs is 3s. Different number of blinks within this 3s period defines different states: Status LED Number of blinks Description 1 Normal opera...
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Does the professional in charge of managing my boat receive the alerts?
Yes, if you agree to share the data with the professional responsible for managing your boat, they will be able to see the alerts on their dashboard. However, we recommend coordinating with them fo...
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What are the alerts that require my intervention?
The alerts that require your intervention are as follows: Geofencing: This alert indicates that the boat is leaving the area you have predefined in your application. If you are not responsible for...
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I did not receive a 6-digit activation code.
During the initial activation process of your boat, a 6-digit code may be requested in your application. In this case, you have two options: Request the code from your boat dealer: Contact your dea...