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If you stop receiving information from your boat during offshore navigation, it is likely because the boat is out of range of telecom networks (3G/4G/5G). Seanapps does not have satellite connectiv...

You can change the message that appears when an alert is triggered.   1- Log in to your Seanapps account on the web version. 2- Go to the "Sensors" section, then select "Instruments" at the bottom ...

To send a message from the Seanapps mobile application:   1- Open the Seanapps mobile app 2- Tap on the "Messages" tab 3- Tap the "+" icon in the top right corner of the screen If you have an inac...

The additional Seanapps sensors operate with batteries that have an approximate lifespan of 2 years.   If the battery level is low or the battery is depleted, an alert will be sent to you via the m...

If one of your sensors sends inconsistent data or stops working, you can: Contact your installer to schedule an appointment for inspection and, if necessary, replacement of the faulty sensors. Rea...

Replacing the battery of a Seanapps additional sensor is quick and easy.   Follow these steps:   1- Open the sensor casing by pressing the three parallel lines. 2- Remove the old battery from its c...

To order your additional sensor, visit your dealer or go to seanapps.app.   The sensor will then be delivered directly to your installer. You can easily schedule the installation appointment throug...

You can order multiple sensors at the same time on our website. When you are on a sensor’s page and click “ORDER,” you will be redirected to the next step where you can add more sensors to your ord...

The commercial warranty extends for 24 months. During this period, in case of a malfunction, the product will be repaired free of charge by your dealer. If the repair proves impossible, the product...

Following your order on the Seanapps website, your authorized installer will contact you to finalize your payment. We recommend checking the availability of the sensors you wish to install on your ...