If your boat information is not visible in your app, please follow these steps:
1. Check the power supply of your device: Ensure your device is properly powered and functioning correctly. Refer to the page titled "What do the lights on my device mean?" to interpret the indicator lights and confirm there are no power issues.
2. Ensure your app is up to date: Compatibility issues can arise if your app is outdated. Check for available updates and install them if necessary.
3. Check the network connection: Verify that your equipment is properly connected to the network, whether via Wi-Fi or another method. A weak network connection can lead to data synchronization problems.
4. Contact technical support: If the issue persists after following these steps, contact technical support at contact@seanapps.fr. Provide details of the checks you have performed.